Terms of Use
Effective Date: May 21, 2026 | Last Updated: May 21, 2026
These Terms of Use ("Terms") govern your access to and use of Uncrate.com, shop.uncrate.com, and any associated applications (collectively, the "Services") operated by Uncrate, LLC ("Uncrate," "we," "us," or "our"). By using the Services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree, do not use the Services.
1. Disclaimer of Warranties
THE SERVICES AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Uncrate makes no representations or warranties as to the accuracy, completeness, or reliability of any content on the Services. You acknowledge that any reliance on content is at your sole risk. Content on the Services is for informational purposes only and should never be used as a substitute for advice from a qualified professional.
Uncrate does not warrant that the Services will be uninterrupted, error-free, or free of viruses or other harmful components. Some jurisdictions do not allow exclusions of implied warranties, so the above exclusions may not apply to you.
2. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNCRATE AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, OR LOSS OF GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO UNCRATE IN THE SIX (6) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
Some jurisdictions do not allow the limitation of liability for personal injury or certain damages, so some of the above limitations may not apply to you.
3. Vendor Transactions
Certain content on the Services references or links to third-party products and vendors. All transactions you complete with such vendors are solely between you and the vendor. Uncrate is not a party to those transactions and has no liability for the delivery, quality, failure to deliver, performance, or any other aspect of products or services ordered through information from the Services. Your sole recourse for any issues with vendor transactions is against the vendor.
4. Indemnification
You agree to indemnify, defend, and hold harmless Uncrate, LLC and its officers, directors, employees, agents, affiliates, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
your use of or access to the Services;
your violation of these Terms;
your violation of any third-party rights, including intellectual property rights or privacy rights;
any content you submit, post, or transmit through the Services.
Uncrate reserves the right to assume exclusive control of the defense of any matter subject to indemnification by you, at your expense. You shall not settle any such matter without Uncrate's prior written consent.
5. Intellectual Property and Copyright
The Services and all content therein — including text, photographs, graphics, video, audio, software, and compilations ("Content") — are protected by U.S. and international copyright, trademark, and other intellectual property laws. Uncrate, LLC or its licensors own all rights in the Content.
You may access and view Content for your personal, non-commercial use only, provided you keep all copyright and proprietary notices intact. You may not reproduce, distribute, publish, transmit, modify, create derivative works from, or sell any Content without Uncrate's prior written permission, except as expressly permitted by applicable copyright law.
"Uncrate" and "Uncrate Supply" are trademarks of Uncrate, LLC. You may not use these marks without prior written permission.
6. Community Areas and User-Submitted Content
The Services may offer community areas such as comment sections or forums. By submitting or posting content to these areas, you grant Uncrate, LLC and its affiliates a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display that content in any media or technology now known or later developed.
You represent and warrant that you own or have the necessary rights to the content you submit, and that such content does not infringe any third-party rights. You agree not to submit content that:
infringes any copyright, trademark, or other proprietary right;
is unlawful, defamatory, obscene, threatening, harassing, hateful, or racially or ethnically offensive;
encourages conduct that would constitute a criminal offense or give rise to civil liability;
constitutes unsolicited commercial advertising or spam;
impersonates any person or entity; or
contains viruses or other harmful code.
Uncrate reserves the right (but not the obligation) to remove or edit user-submitted content at its sole discretion.
7. Prohibited Conduct
You agree not to:
use the Services for any unlawful purpose or in violation of these Terms;
attempt to gain unauthorized access to any part of the Services or related systems;
scrape, crawl, or harvest data from the Services without our express written permission;
interfere with or disrupt the integrity or performance of the Services;
register multiple accounts to manipulate any feature or service;
use another person's credentials or impersonate any person or entity.
8. External Links
The Services may contain links to third-party websites or resources. These links are provided for convenience only. Uncrate has no control over, and assumes no responsibility for, the content, privacy practices, or availability of any external sites. Links do not constitute an endorsement by Uncrate of any third-party products, services, or content.
9. Modifications to the Services
Uncrate reserves the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.
10. Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page. For significant changes, we will provide at least 14 days' notice via a prominent notice on the Services or by email to the address associated with your account. Your continued use of the Services after changes become effective constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, stop using the Services.
11. Uncrate Supply — Product Disclaimer
Certain products available through Uncrate Supply may carry inherent risks of injury if misused. Uncrate does not advocate or recommend using products in any way that may cause harm. If you choose to use any such product, you do so at your own risk. All products should be used in strict accordance with the manufacturer's instructions and with appropriate care and caution.
Uncrate shall not be liable for any injury, damage, or loss arising from your use or misuse of products purchased through the Services.
12. Dispute Resolution
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS.
Informal Resolution: Before filing any formal legal claim, you agree to contact us at legal@uncrate.com and attempt to resolve the dispute informally. We will attempt in good faith to resolve the issue within 30 days.
Binding Arbitration: If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration shall take place in Columbus, Ohio, unless you and Uncrate agree otherwise. Judgment on the award may be entered in any court of competent jurisdiction.
Class Action Waiver: YOU AND UNCRATE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
Exceptions: Either party may bring an individual action in small claims court. Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property rights.
You may opt out of the arbitration agreement within 30 days of first accepting these Terms by sending written notice to legal@uncrate.com with the subject line "Arbitration Opt-Out."
13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law principles. To the extent any dispute is not subject to arbitration under Section 12, you and Uncrate consent to exclusive jurisdiction and venue in the state and federal courts located in Columbus, Ohio.
14. Correspondence
Uncrate reserves the right to use any information or content submitted to it via email, letters, or electronic communication as it sees fit, consistent with our Privacy Policy. No fiduciary or confidential relationship is created between you and Uncrate by virtue of any communication.
15. Miscellaneous
Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and Uncrate regarding the Services.
Severability: If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
Waiver: Failure to enforce any provision of these Terms shall not constitute a waiver of that provision.
Assignment: You may not assign your rights under these Terms. Uncrate may assign its rights and obligations without restriction.
Contact: Uncrate, LLC | legal@uncrate.com
